Support

Signera Technical Support

Phone Support – Weekdays 8:00 AM to 5:00 PM Eastern 301-714-0110 or toll-free 1-877-998-7446 – Option 1

E-Mail Support – support@signera.net – 24/7

Customer Ticket Support once logged in – 24/7

Remote Access Support

We offer remote access support to your MediaStream player if needed via TeamViewer. When instructed, download the TeamViewer link and supply the code to your support specialist.

Tech Tip Videos

Log-in to Signera and go to the ‘Support’ tab in the upper right. You can watch explainer videos to help you easily understand and use many of our unique features.